Virtual appointments are meetings with your doctor using a phone or video. They help you get medicine refills without going to the clinic. At Veve Health, we make these visits simple, kind and safe. We want you to feel heard and cared for.
What Is a Virtual Appointment?
If you are wondering, “What is a virtual appointment?” it is a talk with a doctor or nurse online. You can use a phone, tablet, or computer. You and the doctor see and hear each other. The doctor asks how you are feeling and checks if your medicine is working. If it is safe, the doctor can send a refill to your pharmacy.
How to Make an Appointment
- Call or book online.
- Pick a time that works for you.
- We send a link or a phone call.
- You join the visit at the time of the appointment.
We will help you every step. If you need a phone call instead of video, that is okay.
How to Get Ready for the Visit
- Find a quiet place.
- Bring a list of your medicines. Include the dose and how often you take them.
- Write down any side effects or worries.
- Have your ID and insurance info ready if asked.
- Test your camera and microphone if using video.
Short notes can help you remember what to say. You can also have a family member or friend join if you want.
What Happens During the Visit?
The doctor will ask simple questions. They will ask:
- How are you feeling?
- Are you sleeping okay?
- How is your mood?
- Are you taking the medicine like you were told?
- Do you have any side effects?
The doctor may check your blood pressure or weight if needed. Sometimes the doctor asks you to get tests done. This helps the doctor keep you safe.
If the doctor thinks the medicine is right for you, they will send a refill to your chosen pharmacy. If the doctor needs more information, they will set a follow-up visit.
How Medication Management Works
We take careful steps before refilling medicine. This process, known as medication management for mental health, ensures your treatment remains effective. The doctor looks at:
- Your health history.
- Any other medicines you take.
- Past lab tests.
- Your experience with the medicine.
We follow rules to keep you safe. For some medicines involving psychotropy (how drugs affect the mind and behavior), the law or medical rules need more checks. If so, the doctor will explain why and what to do next.
Privacy and Safety
Your visit is private and HIPAA-compliant. We use secure, encrypted video tools that protect your personal health information. The doctor will not share your details without your permission except when required by law. If you ever feel unsure, ask your provider to explain how we keep your digital records safe.
When You Might Need an In-Person Visit
Sometimes we need to see you in person. The doctor may ask for an in-person visit if:
- You have new or strong side effects.
- You have trouble thinking clearly.
- You need a physical exam or lab tests that cannot wait.
- The doctor cannot decide if a medicine change is safe by video.
If an in-person visit is needed, we will help you set it up.
How Veve Health Helps You
We offer more than refills. Our team works with you to understand the role of medication in mental health treatment as part of a larger plan. Services we provide include:
- Evaluations and diagnosis to know what you need.
- Medication management to keep your medicines safe.
- Psychoeducation to teach you about your condition and treatment.
- Telepsychiatry and in-person visits so care fits your life.
- Support for autism spectrum disorder and specialized drugs to help with anger, depression, or anxiety.
We make a care plan with you. We listen to your goals. We treat conditions like depression, anxiety and stress. We know healing takes time. We use medicine, talk therapy and respect for your culture.
Tips after the Visit
- Fill your medicine at the pharmacy soon.
- Take medicine as the doctor told you.
- Note any new side effects and tell us.
- Keep your next appointment.
- Ask questions, no question is too small.
If your medicine runs out before your next visit, call us. We will help.
Final Word
Virtual appointments make it easier to get help. They save travel time and are gentle for people who find clinic visits hard. We care about your safety and comfort. We listen, we explain and we make sure your medicine helps you feel better.
If you want to learn more or book a visit, contact Veve Health Services. We are here to help you every step of the way.
FAQs
Q. What if I have side effects from my medicine?
Tell the doctor right away. They will help and may ask to see you in person.
Q. Will my insurance cover virtual visits?
Many plans do. Check with Veve Health Services or your insurance to be sure.
